COVID-19 Assistance Program - Learn how we can help you if your business is impacted
TELECOMMUNICATION
Serve millions of customers with an AI-powered chatbot
Reduce wait times and keep customers happy by making it easy for them to get things done.
Our telco clients:
Benefits and use cases
Responsive customer support 24/7
Handle millions of customers' queries, and be available to answer their FAQs around the clock.
Improve customer engagement
Reduce churn by making interactions easy and personalize every step of the customer's journey with a chatbot.
Drive loyalty and revenue
Increase conversions rate by automatically up-selling and cross-selling products to customers. You can also offer a promotion based on their purchase history.
Reduce operational costs
Expand your brand experience and automates customer support to reduce the cost of your call-center operation.
Empower your support team
Boost your agents' productivity, so they can focus on prioritizing complex and high-value inquiries that require a human touch.
Veronika - Telkomsel
Intelligent customer support for Telco
What you can do with VERONIKA virtual assistant:
- Check remaining phone credits and internet quota
- Redeem Telkomsel POIN
- Find GraPARI location near you
- Purchase phone credits and internet data package
- Find out the latest info about Telkomsel products and services
INDIRA - Indosat Ooredoo
Smart assistant for a better customer engagement
What you can do with INDIRA virtual assistant:
- Check remaining phone credits or bills
- Check package period and remaining quota
- Get the latest promo and updates from Indosat Ooredoo
- Find the Indosat Ooredoo outlet nearby
