COVID-19 Assistance Program - Learn how we can help you if your business is impacted
consumer goods
Increase customers loyalty with an intelligent chatbot
Engage customers across channels to deliver the best customer experience.
Our consumer goods clients:
Benefits and use cases
Personalize interactions
Help your brand understand your customer profiles, so you can deliver personalized experience to keep them satisfied.
Product recommendation
Assist customers in making the right choice from thousands of products with a smart recommendation bot.
Offer promotions
Chatbot can be leveraged to promote upcoming offers that drive more sales within the messaging apps.
Automated campaigns
Keep your customers in the loop and build customer loyalty through an interactive campaign on the preferred chat apps.
Nurture customers
Offer seamless support and complete brand experience on every channel, so your customers keep coming back.
Jemma - Unilever
Virtual friend and LINE's most interactive chatbot
What you can do with JEMMA virtual assistant:
- Tips about fashion, health, and beauty
- Latest news regarding Unilever products
- Weekly horoscope
- Cooking recipes
- Get information about Unilever’s products promo
