Chatbot is a perfect solution to resolve customer issues through messaging apps or websites. With our conversational AI technology, you can quickly resolve questions, provide support to multiple customers at once, and help customers 24/7—all without any human intervention.
With Kata.ai's chatbot solution, you can help your customers 24/7 in a more scalable and cost-effective way. So you don't need to extend support hours, or hire and train new agents.
Leverage a chatbot to automatically respond to common customer queries, so your agents can focus on solving complex issues that require more human touch.
Chatbot is not just for automating responses. You can use it to drive new revenue streams by automating transactions and providing up-sell opportunities.
Provide consistent support across channels and resolve customers’ problems faster by delivering automated responses on any chat apps.
Help your agents focus on handling higher priority conversations by automating simple ones using a chatbot.
Learn from each customer’s conversation history, and use those insights to engage your customers with relevant and personalized content.
Keep customers engaged since their first interaction and build lifelong customer relationships that drive loyalty and long-term revenue.