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Kata.ai

Conversational AI for better
customer experience

Automate millions of customer interaction and supercharge your customer experience with Kata Conversational AI Solutions.

Businesses conversational AI

Engages

Engages

Engage and offer support to your customers 24/7 with chatbot on any chat apps.

Converts

Converts

Turn leads into sales with personalized promotions tailored to your customers’ interests and behavior.

Retains

Retains

Fine-tune your products and services by listening to your customers through an automated feedback loop.

Explore our conversational AI solution

WhatsApp Business API

Deliver seamless customer experience between your brand and your customers through WhatsApp Business API.

Explore solution

Customer Service

Remove waiting time for your customers and improve their satisfaction by delivering automated chatbot support on any channels.

Explore solution

Marketing Engagement

Know your customers’ needs and engage them in a relevant and personal way with chatbot on website or chat apps.

Explore solution

18.6M

monthly active users served

97%

increase in agent productivity

750M

Processed Conversations

30%

overall cost saved per year

Kata Conversational Suite

All you need to deliver the most personalized customer experience at scale.

Product

More than 120+ companies trust Kata.ai

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Sultan Isnainsyah

“Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a lot of investment and a lot of money.”

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Sultan Isnainsyah

VP of Business Support and Technology Development (Interim)

Kaspar Situmorang

“What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operational, so our customers can interact with Bank Rakyat Indonesia without hassle.”

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Kaspar Situmorang

EVP Digital Centre of Excellence BRI

Astri Riksahati

“We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding and Kata.ai's technology has the capability to help us identify that complex structures from a user input in Bahasa Indonesia.”

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Astri Riksahati

Public Relations Manager of Prixa

Keep up with Kata Insights

KataHack 2.0
Katahack

KataHack 2.0

Kata.ai on October 19, 2020

Ready to level up your customer interactions with AI-powered chatbot?