Kata.ai

Conversational AI: The Ultimate Solution for AI-powered
Customer Experience

Transform the way your business interacts with customers - where Experience is powered by Artificial Intelligence.

Businesses conversational AI

Attract

Attract

Attract and engage your customers – wherever and whenever they are

Converts

Converts

Convert each conversation into sales with personalized campaign, tailored to your customers’ preferences and behavior

Retains

Retains

Transform your business relationship with the customers through with an automated feedback loop

Explore our AICX Solution

WhatsApp Marketing +

Personalized your marketing campaign in the largest messaging app (WhatsApp) into a more targeted, efficient and effective approach.

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Customer Service

Improve your customers’ satisfaction with the power of AI to reduce queuing time and support them across various channels

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Marketing Engagement

Deliver personalized and meaningful interactions with your customers using our chatbot on your website or chat apps.

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18.6 M

MONTHLY ACTIVE USERS served

97%

INCREASE IN agent PRODUCTIVITY

750 M

PROCESSED CONVERSATIONS

30%

overall COST SAVED PER YEAR

Kata Platform

Unlock the power of personalized customer experiences on a massive scale with our comprehensive solution.

Kata Platform

More than 200+ companies trust Kata.ai

Bluebird
Dexamedica
Frisian Flag
Honest Docs
Lemonilo
Mitsubishi
Pertamina
Sultan Isnainsyah

“Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a lot of investment and a lot of money.”

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Sultan Isnainsyah

VP of Business Support and Technology Development (Interim)

Kaspar Situmorang

“What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operational, so our customers can interact with Bank Rakyat Indonesia without hassle.”

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Kaspar Situmorang

EVP Digital Centre of Excellence BRI

Astri Riksahati

“We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding and Kata.ai's technology has the capability to help us identify that complex structures from a user input in Bahasa Indonesia.”

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Astri Riksahati

Public Relations Manager of Prixa

Mutia Murwanti

“To be able to provide the right products according to consumer needs, we use the WhatsApp Business Platform (WABP) technology provided by Kata.ai which is integrated with chatbots so that we can build better relationships with consumers. We also use WABP to strengthen our business operations in the field to be more effective and efficient.”

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Mutia Murwanti

Digital Transformation Director of Frisian Flag Indonesia

Our awards and achievements

ASEAN’s Best AI/Machine Learning Startup
Rice Bowl Startup Awards2019

ASEAN’s Best AI/Machine Learning Startup

From Rice Bowl Startup Awards
Excellence in Employer Branding category Silver
HR Excellence Awards2019

Excellence in Employer Branding category Silver

From HR Excellence Awards
Fast Moving Companies 2019
SME 100 Awards2019

Fast Moving Companies 2019

From SME 100 Awards

Keep up with Kata Insights

Ready to level up your customer interactions with AI-powered chatbot?