Automate millions of customer interaction and supercharge your customer experience with Kata Conversational AI Solutions.
Engage and offer support to your customers 24/7 with chatbot on any chat apps.
Turn leads into sales with personalized promotions tailored to your customers’ interests and behavior.
Fine-tune your products and services by listening to your customers through an automated feedback loop.
Deliver seamless customer experience between your brand and your customers through WhatsApp Business API.Explore solution
Remove waiting time for your customers and improve their satisfaction by delivering automated chatbot support on any channels.Explore solution
Know your customers’ needs and engage them in a relevant and personal way with chatbot on website or chat apps.Explore solution
monthly active users served
increase in agent productivity
overall cost saved per year
All you need to deliver the most personalized customer experience at scale.
“Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a lot of investment and a lot of money.”
VP of Business Support and Technology Development (Interim)
“What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operational, so our customers can interact with Bank Rakyat Indonesia without hassle.”
EVP Digital Centre of Excellence BRI
“We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding and Kata.ai's technology has the capability to help us identify that complex structures from a user input in Bahasa Indonesia.”
Public Relations Manager of Prixa
“To be able to provide the right products according to consumer needs, we use the WhatsApp Business Platform (WABP) technology provided by Kata.ai which is integrated with chatbots so that we can build better relationships with consumers. We also use WABP to strengthen our business operations in the field to be more effective and efficient.”
Digital Transformation Director of Frisian Flag Indonesia