AI-Powered Customer Service
AI-Powered Customer Service
AI-Powered Customer Service
Transform Your Customer Service with Kata.ai
Transform Your Customer Service with Kata.ai
Achieve up to 97% query deflection and optimize your customer support costs with AI-first automation.
Achieve up to 97% query deflection and optimize your customer support costs with AI-first automation.
Accuracy in slang & Bahasa Indonesia
increase in CSAT
operational cost saving
Handle customer inquiries
Follow Their Lead and Revolutionize Your Service
Join the list of satisfied clients using Kata.ai to enhance their customer experience.
AI Customer Service Agent
Kata.ai’s AI-driven customer service agents revolutionize your support experience with intelligent, human-like conversations that adapt to your customers' needs.
Human-Like Self-Service
Provide instant, 24/7 self-service for your customers with AI that understands natural language, local dialects, and even slang delivering seamless experiences every time.
Intelligent Agent Assistance
Empower your support team with AI that escalates complex inquiries to live agents, ensuring smooth, context-aware transitions and faster resolution times.
Continuous Improvement with AI
Kata.ai’s learning-driven platform continuously optimizes support workflows and agent performance, driving operational efficiency and improving customer satisfaction.
Fully Integrated Across Channels
Engage your customers through multiple channels, ensuring a consistent experience whether they reach you via chat, email, voice, or social media.
Human-Like Self-Service
Provide instant, 24/7 self-service for your customers with AI that understands natural language, local dialects, and even slang delivering seamless experiences every time.
Intelligent Agent Assistance
Empower your support team with AI that escalates complex inquiries to live agents, ensuring smooth, context-aware transitions and faster resolution times.
Continuous Improvement with AI
Kata.ai’s learning-driven platform continuously optimizes support workflows and agent performance, driving operational efficiency and improving customer satisfaction.
Fully Integrated Across Channels
Engage your customers through multiple channels, ensuring a consistent experience whether they reach you via chat, email, voice, or social media.
Human-Like Self-Service
Provide instant, 24/7 self-service for your customers with AI that understands natural language, local dialects, and even slang delivering seamless experiences every time.
Intelligent Agent Assistance
Empower your support team with AI that escalates complex inquiries to live agents, ensuring smooth, context-aware transitions and faster resolution times.
Continuous Improvement with AI
Kata.ai’s learning-driven platform continuously optimizes support workflows and agent performance, driving operational efficiency and improving customer satisfaction.
Fully Integrated Across Channels
Engage your customers through multiple channels, ensuring a consistent experience whether they reach you via chat, email, voice, or social media.
How AI Customer Service Agents Work in Every Industry
Financial Services Industry
Efficiently handle customer inquiries, provide instant responses, resolve issues, and ensure 24/7 support across channels like WhatsApp and chat platforms.
Financial Services Industry
Efficiently handle customer inquiries, provide instant responses, resolve issues, and ensure 24/7 support across channels like WhatsApp and chat platforms.
Financial Services Industry
Efficiently handle customer inquiries, provide instant responses, resolve issues, and ensure 24/7 support across channels like WhatsApp and chat platforms.
FMCG & Retail
In the FMCG and retail sectors, AI customer service agents handle a wide variety of customer inquiries related to product availability, order statuses, and delivery schedules. AI helps customers find exactly what they need quickly, enhancing satisfaction without the need for human intervention.
FMCG & Retail
In the FMCG and retail sectors, AI customer service agents handle a wide variety of customer inquiries related to product availability, order statuses, and delivery schedules. AI helps customers find exactly what they need quickly, enhancing satisfaction without the need for human intervention.
FMCG & Retail
In the FMCG and retail sectors, AI customer service agents handle a wide variety of customer inquiries related to product availability, order statuses, and delivery schedules. AI helps customers find exactly what they need quickly, enhancing satisfaction without the need for human intervention.
Healthcare & Insurance
Kata.ai’s AI agents assist healthcare providers and insurance companies by helping customers book appointments and check insurance claims status. These agents ensure that sensitive data is handled securely, providing peace of mind for patients and clients.
Healthcare & Insurance
Kata.ai’s AI agents assist healthcare providers and insurance companies by helping customers book appointments and check insurance claims status. These agents ensure that sensitive data is handled securely, providing peace of mind for patients and clients.
Healthcare & Insurance
Kata.ai’s AI agents assist healthcare providers and insurance companies by helping customers book appointments and check insurance claims status. These agents ensure that sensitive data is handled securely, providing peace of mind for patients and clients.
Automotive Industry
For the automotive industry, Kata.ai’s AI customer service agents focus on handling inquiries like test drive scheduling, vehicle maintenance questions, and vehicle specifications. The AI ensures a smooth and efficient experience for customers while reducing wait times.
Automotive Industry
For the automotive industry, Kata.ai’s AI customer service agents focus on handling inquiries like test drive scheduling, vehicle maintenance questions, and vehicle specifications. The AI ensures a smooth and efficient experience for customers while reducing wait times.
Automotive Industry
For the automotive industry, Kata.ai’s AI customer service agents focus on handling inquiries like test drive scheduling, vehicle maintenance questions, and vehicle specifications. The AI ensures a smooth and efficient experience for customers while reducing wait times.
Government Agency
Kata.ai’s AI customer service agents can be used to assist with public inquiries such as how to submit complaints, access public services, or understand regulations. These AI agents help streamline citizen engagement, enabling faster resolution of public service concerns.
Government Agency
Kata.ai’s AI customer service agents can be used to assist with public inquiries such as how to submit complaints, access public services, or understand regulations. These AI agents help streamline citizen engagement, enabling faster resolution of public service concerns.
Government Agency
Kata.ai’s AI customer service agents can be used to assist with public inquiries such as how to submit complaints, access public services, or understand regulations. These AI agents help streamline citizen engagement, enabling faster resolution of public service concerns.
AI Agents for Your Business
Unlock Personalized Service Interactions Now
AI Agents for Your Business
Unlock Personalized Service Interactions Now
AI Agents for Your Business
Unlock Personalized Service Interactions Now
Industries
Industries