Conversational AI solution enables you to design an intelligent assistant for your business in an accelerated path to business growth and revenue.

  • FMCG

  • Financial Services & Bank

  • Human Resource

  • Telecommunication

  • E-Commerce & Retail

  • Education

The Fast Moving Consumer Goods (FMCG) industry has always been challenged with one of the two things. Either it has to keep coming up with new products or to keep coming up with new ways to market and sell its products. In both the cases, the objective more or less increase in revenue and market share. Our chatbot solution can help your business to engage with customers on the go, tap into useful customer insights, and do much more than just research. Make the interaction with customers more scalable and personal.

Features you can offer

  • Small talk and assistance
  • Personalized offers
  • Advertise special promotions
  • FAQs
  • Lead and contact management
  • Quote management
  • Loyalty program

Benefits

  • Create campaigns that align with your goals
  • Achieve relevant messages for personalization at scale
  • Outperform your campaign revenue targets
  • Improve customer experience & loyalty
  • Reactivate customers in your database
  • Boost omni-channel ROI
Whether your business line is banking, financial services, or FinTech, bots are a great strategy to sustain profitability and win over customers. It offers real-time financial services or data an the engagement point, supply 24 hour self-service, and transform ordinary transactions, policy update, payments, and more into simple text through the channel of customers choice.

Features you can offer

  • User and account registration
  • Branch and ATM locator
  • Spending analysis
  • Apply for new services and request checkbook
  • Report lost or stolen card
  • Transfer money to own account or third party
  • Bill payment
  • Real-time financial market data

Benefits

  • Remove friction points for immediate support and resolution
  • Provide personal banking and investment advice
  • Uncover right-time or right-fit loyalty program promotions
  • Deliver actionable response options to urgent activity notifications
  • Offer guidance for simpler loan applications and more submissions
  • Drive digital adoption to long-term relationships and capture real-time opportunities
The most important assets of companies are employees. Imagine how happy they would be and how productive they are, if they were given the answer right away. This kind of chatbot will simplify Human Resource work. Your employee can ask or message a chatbot like their fellow to resolve issues, ask questions, schedule meetings, and many more.

Features you can offer

  • Employer branding
  • Sourcing & recruitment
  • Onboarding process
  • FAQ & company policy
  • Schedule meetings and send a notification
  • Benefits enrollment
  • Centralized documentation

Benefits

  • Easily converge siloed systems
  • Increase productivity across all departments
  • Enhance and increase employee engagement
  • Automate common data entry tasks to offset a busy HR team’s workload
  • Innovate the recruiting process
  • Gather meaningful data & provide it in a customized way
Customers of telecommunication services need to interact with the service provider for various issues and expect an answer at the click of a button. With our chatbot solution, you can reach out your customers across all messaging apps. Connect and resolve their critical queries or issues in a matter of seconds.

Features you can offer

  • Always on, 24/7 availability
  • Simpler & personalized interactions
  • Easier problem resolution with self-service
  • Increase customer engagement
  • Provide news or information updates
  • Provide products or services recommendations
  • Ease online transactions and facilitate sales

Benefits

  • Customers can always get assistance when and where they need it
  • Get real insight into what your customers prefer
  • Customer service improvement through analytics and data collections
  • Enables business to save operational costs on call center
  • Help business save time in responding to customers’ FAQ
Chatbot offer a way to change the shopping experience through ‘conversational commerce’ that is a two-way interaction between customers and business that feels more like an interaction between a seller and buyer.

Features you can offer

  • Greeting and help
  • Search for products by price, color, and more
  • Purchase product (checkout)
  • Track order status and shipping
  • View order history
  • Personalized offers & advertise special promotions
  • Ask questions (FAQs)

Benefits

  • Offer instant, real-time shopping experience across multiple channels
  • Allows simple and convenient purchases via message-based interactions
  • Provide relevant, actionable offers in real time, and personalized to a customer’s trends
  • Able to deliver alerts and updates regarding available inventory
  • Provide real-time, relevant offers and advice from a virtual ‘personal shopper’
As chatbot technology advances, more use cases are surfacing across nearly every sector imaginable. Recently, chatbot have begun being implemented in the education sector to assist in a variety of automated tasks, and the foreseeable advantages are far reaching.

Features you can offer

  • Assist with the filling of applications
  • Accept tuition payments
  • Assign course schedules
  • Provide answer to commonly-asked questions
  • Schedule meetings or phone calls

Benefits

  • Provide information about deadlines, lesson plans, and curriculum
  • Able to issue educator evaluations and streamline the data analysis process
  • Help students understand difficult concepts in a way that feels as if they are being taught by another person

How to Get Your Chatbot

Technology Behind Our Solutions

Kata Platform gives enterprises the rich features needed to create high-value chatbots without development complexity
See Our Technology
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